Support

We reply within one business day.

Get in touch

Email us and a real person will answer. HARUDA is small, so that person is likely the one who built the thing you're writing about.

support@haruda.app

When writing about a meal plan problem

If a plan suggested something odd — a food that doesn't belong, a portion that looks unreasonable, a meal that ignores a condition you set — these four details let us trace it to the exact cause instead of guessing:

Reports like these are genuinely useful to us — most catalog problems get found by someone noticing one strange suggestion.

Common questions

When is HARUDA launching?

We're pre-launch. Email hello@haruda.app and we'll tell you when it's available.

Does HARUDA replace advice from my doctor or dietitian?

No. HARUDA is a meal-planning tool, not medical care. If you're managing a health condition, your care team's guidance takes priority over anything the app suggests. HARUDA is designed to work alongside that advice, not instead of it.

What happens to health information I share in a support email?

Support messages are stored in our email system so we can help you and follow up. Access is limited to people working on HARUDA support. We don't sell it, and we don't use it for advertising. See our Privacy Policy for detail on retention.

If you'd rather not include health details, you don't have to — describe the problem in whatever terms you're comfortable with and we'll work with that.

How do I delete my account and my data?

You'll be able to delete your account from inside the app, and deletion removes your personal data from our systems. If you have trouble, email privacy@haruda.app and we'll handle it.

I found a security vulnerability.

Please tell us privately at security@haruda.app rather than posting publicly. We'll acknowledge your report and keep you updated on the fix.

Press, partnerships, or something else?

hello@haruda.app reaches us for anything that isn't a support question.